** Note on Canada Post Lettermail™ **
We do have faith in Canada Post, (as they deliver over 1 million parcels a day)
but they do not supply any tracking information for their most economical service (Lettermail™). If you decide to pick this option for shipping, we cannot be responsible for time delays or accept any claims for lost shipments. Please choose one of our other shipping options if you have any concerns.
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Shipping FAQ
Covid 19 Shipping Delays
Due to the incredibly high volume of online sales at this time, all of our shipping carriers are reporting delays in shipping times. We apologize if your package does not arrive within the estimated shipping time frame. We are doing everything humanly possible on our end to expedite the shipping process at our warehouse. Once a package leaves our facility, it is out of our control. Please be patient if the package is a few days late.
Important note regarding Canada Post Lettermail™
We do have faith in Canada Post, (as they deliver over 1 million parcels a day) but they do not supply any tracking information for their most economical service (Lettermail™). If you decide to pick this option for shipping, we cannot be responsible for time delays or accept any claims for lost shipments. Please choose one of our other shipping options if you have any concerns.
Shipping Charges
Shipping charges depend on the weight of the package and your location. You will be able to view shipping charges before ordering by entering your shipping address, selecting the shipping method you prefer.
Shipping Methods & Locations
We rate shop to select the most economical method to your location. Most often this uses Canada Post, so be sure that you enter an address that accepts Canada Post delivery. We are not responsible for shipping delays that are a result of credit card/billing problems, weather conditions, product availability delays, or order changes made after the order has been placed.
Across Canada (excludes Yukon and the Territories):
Economy shipping (5-10 business days)
Expedited (3-5 business days)
Express (1-2 business days)
All in -stock orders are shipped within 24 hours after the order is received except orders placed Friday afternoon through Sunday. Weekend orders will be shipped the following Monday. Please note, possible shipping delays during busy holiday time periods.
